Privacy Policy

At Skilledgrad, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit our website, enroll in our programs, participate in our events, or otherwise interact with our services.

1. Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Mobile number
• City, state, and country of residence
• Educational qualifications
• Employment and professional information
• Resume/CV and LinkedIn profile (where applicable)
• Information submitted through enquiry forms, registrations, surveys, webinars, events, assessments, support requests, or course applications

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and device information
• Operating system information
• Website usage data
• Pages visited and time spent on the website
• Referring website information
• Cookies and similar technologies used for website functionality and analytics

Information Received from Third Parties

We may receive information about you from third-party sources, including:

• Meta (Facebook and Instagram)
• Google
• LinkedIn
• Webinar and event platforms
• Referral partners
• Educational partners
• Marketing and advertising platforms
• Other lead-generation sources

Such information may include your name, email address, phone number, professional details, educational background, and areas of interest where you have consented to share such information.

2. Cookies and Analytics

We may use cookies, pixels, tags, and similar technologies to enhance website functionality, improve user experience, analyze website performance, and support our marketing activities.

These technologies may collect information such as:

• Device and browser information
• IP address
• Pages visited and interactions on the website
• Referring websites
• General location information
• Website usage patterns

From time to time, we may use third-party analytics and marketing tools, including services provided by Google, Meta, LinkedIn, and other similar providers, to better understand user engagement and improve our services.

You may manage cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.

3. How We Use Your Information

We may use your information to:

• Process enquiries, registrations, and course enrollments
• Deliver educational programs, workshops, webinars, mentoring, and related services
• Provide access to learning resources and student support
• Communicate important information regarding classes, schedules, assessments, certifications, and events
• Respond to questions and support requests
• Improve our website, programs, and student experience
• Maintain academic and financial records
• Issue certificates and completion credentials
• Assess eligibility for placement assistance and career services
• Connect students with prospective employers and recruitment partners
• Conduct internal research, analytics, and business improvement activities
• Comply with legal and regulatory obligations
• Send marketing, promotional, and informational communications relating to Skilledgrad’s programs, events, products, and services

4. Online Payments

Where applicable, payments for courses, events, or services may be processed through third-party payment service providers.

Skilledgrad does not store complete credit card, debit card, banking, or payment instrument details on its systems. Such information is processed directly by authorized payment service providers in accordance with their own privacy and security practices.

5. Recorded Classes and Events

Live classes, webinars, mentoring sessions, workshops, community discussions, and other learning activities may be recorded for educational, training, quality assurance, compliance, student support, and content development purposes.

By participating in such activities, you acknowledge and consent to such recordings.

6. Communication Consent

By submitting your information through our website, registration forms, social media platforms, events, webinars, advertisements, or any other channel, you consent to receive communications from Skilledgrad through:

• Email
• Phone calls
• SMS
• WhatsApp
• Other digital communication platforms

These communications may include:

• Course information
• Enrollment updates
• Academic support
• Event invitations
• Certification updates
• Placement assistance communications
• Promotional and marketing content

You may opt out of promotional communications at any time. However, we may continue to send important service-related communications relating to your enrollment, classes, payments, certifications, assessments, or student support.

7. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

We may share your information with trusted service providers and business partners who assist us in operating our services, including:

• Learning Management System (LMS) providers
• Payment processors
• Technology and cloud service providers
• Email, SMS, and communication service providers
• Analytics providers
• Educational and certification partners

These parties are authorized to use your information only as necessary to provide services on our behalf and are expected to maintain appropriate confidentiality and security measures.

We may also disclose information:

• To comply with applicable laws, regulations, legal processes, or governmental requests
• To protect the rights, property, or safety of Skilledgrad, our students, users, employees, or others
• To investigate fraud, security incidents, or violations of our policies
• In connection with a merger, acquisition, restructuring, financing transaction, or sale of business assets

8. Placement Assistance and Career Services

As part of certain programs, Skilledgrad may provide placement assistance, career guidance, interview preparation, employer networking opportunities, recruitment support, and related career services.

Where a student chooses to participate in such services, Skilledgrad may share relevant information with prospective employers, recruiters, hiring partners, placement agencies, or career service providers, including:

• Name
• Resume/CV
• Educational qualifications
• Professional experience
• Program participation and performance information
• LinkedIn profile or other professional information voluntarily provided by the student

Such information will be shared solely for employment and career-related purposes. Participation in placement assistance activities constitutes consent to such sharing.

Skilledgrad does not guarantee interviews, employment opportunities, job offers, compensation levels, or placement outcomes.

9. Testimonials and Success Stories

With your consent, Skilledgrad may use and publish testimonials, reviews, success stories, examination results, professional achievements, photographs, video recordings, and related content for educational, informational, promotional, and marketing purposes.

You may withdraw such consent by contacting us. Withdrawal will not affect materials already published or distributed prior to the withdrawal request.

10. Forums, Chat Rooms, and Public Areas

Any information that you voluntarily disclose in discussion forums, chat groups, community platforms, networking events, or other publicly accessible areas may be viewed and used by other participants. Please exercise caution when sharing personal information in such environments.

11. Data Security

We implement reasonable administrative, technical, and organizational measures to safeguard personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

12. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Maintain academic and financial records
• Support certification and verification requests
• Comply with legal, regulatory, accounting, and contractual obligations
• Resolve disputes and enforce our agreements

When information is no longer required, we will take reasonable steps to securely delete, anonymize, or otherwise dispose of it.

13. Your Rights

Subject to applicable laws, you may request:

• Access to your personal information
• Correction or updating of inaccurate information
• Deletion of personal information where appropriate
• Withdrawal of consent for certain processing activities

Requests may be submitted using the contact information provided below.

14. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms. Skilledgrad is not responsible for the privacy practices, security measures, or content of such third parties.

We encourage users to review the privacy policies of any third-party websites they visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or service offerings.

Any updates will be posted on this page together with the revised Effective Date. Continued use of our services following such changes constitutes acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions regarding this Privacy Policy or our handling of personal information, please contact: